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Privacy & Cookie Policy

Last updated: 23 April 2026

 

1. Introduction

Electech Safety Solutions (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data responsibly.

This Privacy & Cookie Policy explains how we collect, use, store, and protect personal information when you use our website or submit an enquiry. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

2. Who We Are

Business name: Electech Safety Solutions
Website: https://www.electechsafety.com
Email: info@electechsafety.com
Telephone: +44 7938 152222

For data protection purposes, we are the Data Controller.

 

3. How We Collect Personal Data

We collect personal data only when you choose to submit it via the forms on our website. There are three forms in total:

a. Wix Forms

These forms may collect:

  • First name

  • Last name

  • Email address

  • Property or site address

  • Details about your fire alarm system (e.g. panel make/model, number of panels)

  • Message or enquiry details

These forms are provided and securely processed by Wix.com Ltd.

 

b. Tradify Form

This form may collect:

  • Name

  • Email address

  • Phone number

  • Job or site address

  • Job description

  • Uploaded files (e.g. photos or documents)

This form is securely processed by Tradify Limited, our job and quotation management software provider.

The Tradify form uses Google reCAPTCHA to prevent spam and abuse.

 

4. What Personal Data We Collect

Depending on the form you submit, we may collect:

  • Contact details

  • Address and site information

  • Technical details about your fire alarm or safety system

  • Messages and uploaded files related to your enquiry

We only collect information that is necessary to respond to your enquiry or provide a quotation.

 

5. How We Use Your Personal Data

We use your data to:

  • Respond to enquiries and requests for quotations

  • Assess job requirements and provide accurate pricing

  • Communicate with you about your enquiry or our services

  • Create and manage job records within Tradify

  • Meet legal, regulatory, and insurance requirements

We do not use your data for marketing without your consent.

 

6. Lawful Basis for Processing

We process your personal data under the following lawful bases:

  • Consent – when you submit a form

  • Contractual necessity – to prepare quotes or provide services

  • Legal obligation – to meet fire safety and record‑keeping requirements

  • Legitimate interests – to manage enquiries and operate our business effectively

 

7. Data Storage & Security

Your personal data is stored securely using industry‑standard safeguards.

  • Wix form submissions are stored within Wix systems

  • Tradify submissions are stored within Tradify systems

  • Access is restricted to authorised personnel only

We retain personal data only for as long as necessary for the purposes described above or where legally required.

 

8. Sharing Your Data

We only share your data where necessary, including with:

  • Wix.com Ltd – website hosting and form processing

  • Tradify Limited – job management and quotations

  • Professional advisers or regulators where legally required

We do not sell your personal data to third parties.

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9. Cookies

Essential Cookies Only

Our website uses essential cookies only.

These cookies are required for:

  • Website security

  • Form submission functionality

  • Load balancing and performance

  • Spam and fraud prevention (including reCAPTCHA)

We do not use cookies for:

  • Analytics or visitor tracking

  • Advertising or remarketing

  • Profiling or behavioural monitoring

Because only essential cookies are used, no cookie consent banner is required under UK GDPR.

​

10. Google reCAPTCHA

Our Tradify embedded form uses Google reCAPTCHA to protect against spam and malicious activity.

reCAPTCHA is subject to:

  • Google Privacy Policy: https://policies.google.com/privacy

  • Google Terms of Service: https://policies.google.com/terms

No advertising or analytics tracking is performed through this feature.

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11. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data (where legally permitted)

  • Object to or restrict processing

  • Withdraw consent at any time

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://www.ico.org.uk

To exercise your rights, contact us using the details above.

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12. Changes to This Policy

We may update this policy from time to time.
Any changes will be published on this page with a revised “Last updated” date.

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